Effective Date: 07-04-2025
At Oilenza, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and location when you fill out contact forms or service requests.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
- Communication Data: Any information you share with us through emails, chats, or calls.
2. How We Use Your Information
We use the collected information to:
- Provide and manage our used cooking oil collection services.
- Respond to your inquiries or service requests.
- Improve user experience and website performance.
- Send important updates, promotions, or service reminders (only with your consent).
- Comply with legal and regulatory requirements.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to secure your personal data, including:
- SSL encryption for secure communication.
- Limited access to data on a need-to-know basis.
- Regular monitoring and updates to our security systems.
4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service providers and logistics partners involved in fulfilling your oil pickup or delivery requests.
- Legal authorities, if required by law or to protect our legal rights.
5. Your Rights
You have the right to:
- Access or request a copy of your personal data.
- Correct inaccurate or outdated information.
- Request deletion of your data, where applicable.
- Withdraw consent from marketing communications at any time.
To exercise these rights, please contact us at: [insert contact email]
6. Cookies Policy
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
8. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or data handling practices, feel free to contact us:
Email: info@oilenza.com
Phone: +971 585 822 861
Address: AL Ghurair Office Tower, 4th Floor, Office No.440C, AL Rigga Road, Deira, PO Box No. 6999 Dubai, UAE